< Back to News Home
image description

Why it's important to keep your contact information current and updated on travel websites

Keeping Your Contact Information Current and Updated

Why it's important to keep your contact information current and updated on travel websites

Recently a hotel notified us that one of our travelers left his wallet at the hotel. Unfortunately, the traveler phone number and email in their profile was out of date and the hotel was unable to reach the traveler. 

To avoid this happening to you, we recommend checking that all your traveler profiles, including your ETS2 (E2 and ConcurGov) or Defense Travel Booking tools and hotel loyalty programs have your current contact information.

A few minutes now can make it easier for a hotel to get in touch with you if something goes wrong.